Bridge the Gap
Privacy Policy & Disclosure Statement
ellencastillo.com
Effective Date: 06/22/26 | Last Updated: [06/22/26]
This Privacy Policy and Disclosure Statement describes how Bridge the Gap (“we,” “us,” or “our”), operated by Ellen Castillo at ellencastillo.com, collects, uses, and protects your personal information when you visit our website or join our membership community. We are committed to your privacy and to operating with transparency, honesty, and integrity in all that we do.
By using this website or becoming a member of Bridge the Gap, you agree to the terms described in this policy.
1. Information We CollectInformation You Provide DirectlyWhen you interact with our website or membership community, you may provide personal information such as:
•Your name and email address (when you subscribe to our newsletter or join the membership)
•Billing and payment information (processed securely through third-party payment providers)
•Any information you voluntarily share within the membership community spaces (such as the Prayer Wall, Mentor Match, or discussion forums)
•Messages or questions submitted through our contact forms or Office Hours feature
Information Collected AutomaticallyOur website (hosted on Weebly) and third-party tools may automatically collect certain data, including:
•Browser type and device information
•Pages visited and time spent on each page
•Referring websites or links that brought you to our site
•General geographic location (country or region level)
This data is collected in aggregate and used to understand how visitors use our site so we can improve your experience.
2. How We Use Your InformationWe use the information we collect for the following purposes:
•To deliver the membership content, resources, and community spaces you have subscribed to
•To send our email newsletter and ministry-related updates to subscribers who have opted in
•To respond to your messages, questions, or requests submitted through contact or Office Hours
•To process and manage your membership payments securely
•To improve the content, structure, and functionality of our website and community
•To comply with applicable legal obligations
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Email CommunicationsIf you subscribe to the Bridge the Gap email newsletter or join our membership, you consent to receive email communications from us. These may include:
•New content, resources, and community updates
•Seasonal newsletters and ministry encouragements
•Membership announcements or important policy changes
You may unsubscribe from our email list at any time by clicking the “unsubscribe” link at the bottom of any email. Membership-related communications may continue until your membership is canceled.
4. Membership Community PrivacyBridge the Gap includes a private online membership community with various spaces for discussion, prayer, mentoring connection, and shared learning. Please be aware of the following:
•Content you post within community spaces is visible to other current members of Bridge the Gap.
•Please use discretion when sharing personal information in community spaces such as the Prayer Wall or Mentor Match.
•We monitor community spaces to maintain a safe, respectful, and edifying environment consistent with our community guidelines.
•We do not share member-posted content outside the community without your permission, except as required by law.
We take the trust and safety of our community seriously. If you ever have concerns about content shared in the community, please contact us directly.
5. Third-Party ServicesOur website and membership community are built using third-party platforms and tools. Each has its own privacy practices, and we encourage you to review them:
•Weebly (website hosting) — weebly.com/privacy
•Memberspace (membership site)— https://www.memberspace.com/privacy-policy/
•Mailerlite (email service)— https://www.mailerlite.com/legal/privacy-policy
•Website Toolbox (Community Forum)- https://www.websitetoolbox.com/privacy
•Payment processors: Stripe: https://stripe.com/privacy
Square: https://squareup.com/us/en/legal/general/privacy
PayPal: https://www.paypal.com/us/legalhub/paypal/privacy-full;
ApplePay: https://www.apple.com/legal/privacy/data/en/apple-pay/
GooglePay–https://policies.google.com/privacy?hl=en-US; https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en
•Pinterest — pinterest.com/privacy
We make every effort to partner with reputable services that take data protection seriously. We are not responsible for the privacy practices of third-party platforms.
6. CookiesOur website may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us understand how visitors navigate our site and may be used by embedded third-party tools (such as email opt-in forms or analytics).
Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect some features of our website.
7. Affiliate & Earnings DisclosureFrom time to time, Bridge the Gap may recommend books, resources, or tools that have been helpful in our own ministry or mentoring work. Please note:
•Some links on our website or in our emails may be affiliate links, meaning we may receive a small commission if you make a purchase through that link, at no additional cost to you.
•We only recommend resources we genuinely believe will serve and benefit our community.
•Any affiliate relationship will be disclosed clearly in the content where it appears.
Bridge the Gap is not a licensed counseling service. Ellen Castillo is not a licensed professional in the helping field, the content and community offered through Bridge the Gap are educational and mentoring in nature, and do not constitute professional counseling, therapy, or clinical services.
8. Children’s PrivacyBridge the Gap is designed for adult women. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal information, we will take steps to remove that information promptly.
9. Data SecurityWe take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Your payment information is handled entirely by our payment processor and is never stored directly on our site.
While we use industry-standard practices, no method of data transmission over the internet is 100% secure. We encourage you to use strong, unique passwords for your membership account and to notify us immediately if you suspect any unauthorized access.
10. Your Rights & ChoicesYou have the right to:
•Access the personal information we hold about you
•Request correction of inaccurate information
•Request deletion of your personal data (subject to any legal obligations)
•Unsubscribe from email communications at any time
•Cancel your membership at any time in accordance with our membership terms
To exercise any of these rights, please contact us using the information below.
11. Changes to This PolicyWe reserve the right to update this Privacy Policy and Disclosure Statement as needed. Any material changes will be communicated via email or a notice on our website. Continued use of our site or membership after changes are posted constitutes your acceptance of the updated policy.
We encourage you to review this page periodically to stay informed.
12. Contact UsIf you have any questions about this Privacy Policy or how your information is handled, we would love to hear from you:
Bridge the Gap — Ellen Castillo
Website: ellencastillo.com
Email: [email protected]
“For we are taking pains to do what is right, not only in the eyes of the Lord but also in the eyes of man.” — 2 Corinthians 8:21
Privacy Policy & Disclosure Statement
ellencastillo.com
Effective Date: 06/22/26 | Last Updated: [06/22/26]
This Privacy Policy and Disclosure Statement describes how Bridge the Gap (“we,” “us,” or “our”), operated by Ellen Castillo at ellencastillo.com, collects, uses, and protects your personal information when you visit our website or join our membership community. We are committed to your privacy and to operating with transparency, honesty, and integrity in all that we do.
By using this website or becoming a member of Bridge the Gap, you agree to the terms described in this policy.
1. Information We CollectInformation You Provide DirectlyWhen you interact with our website or membership community, you may provide personal information such as:
•Your name and email address (when you subscribe to our newsletter or join the membership)
•Billing and payment information (processed securely through third-party payment providers)
•Any information you voluntarily share within the membership community spaces (such as the Prayer Wall, Mentor Match, or discussion forums)
•Messages or questions submitted through our contact forms or Office Hours feature
Information Collected AutomaticallyOur website (hosted on Weebly) and third-party tools may automatically collect certain data, including:
•Browser type and device information
•Pages visited and time spent on each page
•Referring websites or links that brought you to our site
•General geographic location (country or region level)
This data is collected in aggregate and used to understand how visitors use our site so we can improve your experience.
2. How We Use Your InformationWe use the information we collect for the following purposes:
•To deliver the membership content, resources, and community spaces you have subscribed to
•To send our email newsletter and ministry-related updates to subscribers who have opted in
•To respond to your messages, questions, or requests submitted through contact or Office Hours
•To process and manage your membership payments securely
•To improve the content, structure, and functionality of our website and community
•To comply with applicable legal obligations
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Email CommunicationsIf you subscribe to the Bridge the Gap email newsletter or join our membership, you consent to receive email communications from us. These may include:
•New content, resources, and community updates
•Seasonal newsletters and ministry encouragements
•Membership announcements or important policy changes
You may unsubscribe from our email list at any time by clicking the “unsubscribe” link at the bottom of any email. Membership-related communications may continue until your membership is canceled.
4. Membership Community PrivacyBridge the Gap includes a private online membership community with various spaces for discussion, prayer, mentoring connection, and shared learning. Please be aware of the following:
•Content you post within community spaces is visible to other current members of Bridge the Gap.
•Please use discretion when sharing personal information in community spaces such as the Prayer Wall or Mentor Match.
•We monitor community spaces to maintain a safe, respectful, and edifying environment consistent with our community guidelines.
•We do not share member-posted content outside the community without your permission, except as required by law.
We take the trust and safety of our community seriously. If you ever have concerns about content shared in the community, please contact us directly.
5. Third-Party ServicesOur website and membership community are built using third-party platforms and tools. Each has its own privacy practices, and we encourage you to review them:
•Weebly (website hosting) — weebly.com/privacy
•Memberspace (membership site)— https://www.memberspace.com/privacy-policy/
•Mailerlite (email service)— https://www.mailerlite.com/legal/privacy-policy
•Website Toolbox (Community Forum)- https://www.websitetoolbox.com/privacy
•Payment processors: Stripe: https://stripe.com/privacy
Square: https://squareup.com/us/en/legal/general/privacy
PayPal: https://www.paypal.com/us/legalhub/paypal/privacy-full;
ApplePay: https://www.apple.com/legal/privacy/data/en/apple-pay/
GooglePay–https://policies.google.com/privacy?hl=en-US; https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en
•Pinterest — pinterest.com/privacy
We make every effort to partner with reputable services that take data protection seriously. We are not responsible for the privacy practices of third-party platforms.
6. CookiesOur website may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us understand how visitors navigate our site and may be used by embedded third-party tools (such as email opt-in forms or analytics).
Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect some features of our website.
7. Affiliate & Earnings DisclosureFrom time to time, Bridge the Gap may recommend books, resources, or tools that have been helpful in our own ministry or mentoring work. Please note:
•Some links on our website or in our emails may be affiliate links, meaning we may receive a small commission if you make a purchase through that link, at no additional cost to you.
•We only recommend resources we genuinely believe will serve and benefit our community.
•Any affiliate relationship will be disclosed clearly in the content where it appears.
Bridge the Gap is not a licensed counseling service. Ellen Castillo is not a licensed professional in the helping field, the content and community offered through Bridge the Gap are educational and mentoring in nature, and do not constitute professional counseling, therapy, or clinical services.
8. Children’s PrivacyBridge the Gap is designed for adult women. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal information, we will take steps to remove that information promptly.
9. Data SecurityWe take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Your payment information is handled entirely by our payment processor and is never stored directly on our site.
While we use industry-standard practices, no method of data transmission over the internet is 100% secure. We encourage you to use strong, unique passwords for your membership account and to notify us immediately if you suspect any unauthorized access.
10. Your Rights & ChoicesYou have the right to:
•Access the personal information we hold about you
•Request correction of inaccurate information
•Request deletion of your personal data (subject to any legal obligations)
•Unsubscribe from email communications at any time
•Cancel your membership at any time in accordance with our membership terms
To exercise any of these rights, please contact us using the information below.
11. Changes to This PolicyWe reserve the right to update this Privacy Policy and Disclosure Statement as needed. Any material changes will be communicated via email or a notice on our website. Continued use of our site or membership after changes are posted constitutes your acceptance of the updated policy.
We encourage you to review this page periodically to stay informed.
12. Contact UsIf you have any questions about this Privacy Policy or how your information is handled, we would love to hear from you:
Bridge the Gap — Ellen Castillo
Website: ellencastillo.com
Email: [email protected]
“For we are taking pains to do what is right, not only in the eyes of the Lord but also in the eyes of man.” — 2 Corinthians 8:21